Return Policy

Welcome to Pramonster Protein! We are thrilled to have you as a valued customer. If you're not entirely satisfied with your purchase, we're here to help with our hassle-free return policy.

7-Day Return Satisfaction Guarantee

We stand behind the quality of our products and offer a 7-day satisfaction guarantee. If for any reason you are not satisfied with your purchase, you may return it within 7 days from the date of delivery for a full refund or exchange.

Conditions for Returns

To be eligible for a return, your item must be unused or unopened and in the same condition that you received it. It must also be in the original packaging. you can generate a return all items within 24 hours of receiving the product. of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging is intact and you’ve a justifiable reason for the return.

Initiating a Return

To initiate a return, please contact our customer service team at info@Pramonsterprotein.com with your order number and the reason for the return. Our dedicated team will guide you through the process and provide you with a return authorization (RA) number.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return is received safely.

Refunds

Once your return is received and inspected, we will process your refund within 7  business days. Refunds will be issued to the original payment method used for the purchase. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.

Exchanges

If you would like to exchange your item for a different product or variant, please indicate this when contacting our customer service team. We will assist you in processing the exchange and ensure that you receive your desired item promptly.

Cancellations & Modifications

"If the order or the item(s) in your order are not shipped, cancellation is possible. Click on ‘Orders’ and you will reach your order history. Click ‘Cancel’ for the order(s) you wish to cancel. You will be notified about the status within 30 mins. One cancellation is allowed in 24 hours. For prepaid orders, the order amount will be refunded back to your bank account within 2-5 business days, or as per your respective bank timelines. Please call our Customer Helpline +91-9667834234 for further support.

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact us. Our friendly customer service team is here to assist you and ensure that your experience with Pramonster Protein is nothing short of exceptional.